Terms of service

CUSTOMER CARE

Combact customer care is available Monday to Friday 08:30-17:30 GMT. Please email support@combact.com and we will get back to you within 48 hours. 

PAYMENT

The total cost of each order is the price of the products ordered plus delivery charges based on the selected delivery service. Customers are responsible for confirmation that they are authorised for the selected payment method. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of a payment card refuses authorisation for any reason Combact will not be held liable for any shipment delay or non-delivery. Combact reserves the right to cancel any orders for products placed at an incorrect price due to an error in pricing.

SECURITY AND PRIVACY

Combact is committed to protecting the security and privacy of all customers, and, as such, customer details, including but not limited to: customer name, address and credit card information will not be shared with any third party under any circumstances. Combact uses a secure server when accepting order payments in order to ensure customer protection. Customer information may be transferred to servers in the United States. Should any third party procure unauthorised access to any data, Combact will not be held liable for any loss or damages. Please note: None of the above will affect the statutory rights of the customer.